Reset your password
- Go to the sign-in page for your account.
- Select Forgot password or Reset password.
- Enter the email address associated with your account.
- Check your inbox for a password reset email.
- Open the email and select the reset link.
- Create a new password and save your changes.
If you use single sign-on (SSO)
If your account uses SSO, your password is usually managed by your company or identity provider. In that case, the standard password reset link may not work.
- Use your organization’s sign-in page to reset your password.
- If you do not know where to reset it, contact your IT team or identity provider administrator.
- If you are unsure whether you use SSO, check with your administrator before trying again.
Troubleshooting password reset issues
- Make sure you entered the correct email address.
- Check your spam or junk folder for the reset email.
- Wait a few minutes and request a new reset email if the first one expired.
- If the reset link does not work, copy and paste it into your browser instead of clicking it.
- If you still cannot sign in, contact support at [support contact method].