Can I return or exchange custom-made items that don't fit?

Returns & Exchanges

Due to the custom nature of our printed and embroidered apparel, we do not accept returns or exchanges unless an item is misprinted, materially flawed, or defective.

For clarity, an item is considered materially flawed or defective if it has a manufacturing or production issue that significantly impacts its appearance, function, or wearability, including:

Sizing Issues

We cannot be responsible for the purchase of incorrect sizes and will not be able to accept replacements or refunds once the garments are custom printed. Please utilize our size charts available on our site or contact our Customer Service Team with any questions.

To contact our Customer Service Team, please call 1-833-250-1995 or submit your request here.  

Please note: Our size charts are provided directly from the manufacturer. Although we do quality check items, we do not individually measure each item that is received into our facility. Some garments are held in inventory but are custom manufactured for LeaderPromos; we cannot accept returns on custom made items.