To check the status of your order, create an account through your company store. Once you've created the account, please visit your “My Account” page on your company store. Status emails are sent after each stage of the order (Received, Confirmed, In Production & Shipped).
In-stock items will ship 1-2 business days of order receipt. Made-to-order (on-demand) apparel items that require decorating will ship approximately 5-7 business days of order receipt. Made-to-order apparel items and in-stock items will ship together once the apparel is decorated.
Based on the contents of your order, some orders will ship from different locations, therefore the order may arrive in separate packaging and could have additional delivery delays. Additional questions please contact our Customer Service Team, please call 1-833-250-1995 or submit your request here.